Privacy Policy

Last updated: 24 October 2026

DoodlePop respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights when you visit our website or place an order.

1. Who We Are

DoodlePop is operated by [DoodlePop], trading as DoodlePop.

Email: [info@doodlepop.co.uk]

2. Information We Collect

We may collect information you provide when you:

• Place an order

• Contact us

• Subscribe to emails

• Use our website

This may include:

• Name

• Billing and delivery address

• Email address

• Phone number

• Order and transaction information

• Communications with us

• Technical information such as device, browser and website usage data

Payment information is processed securely by Shopify Payments or other payment providers available at checkout.

3. How We Use Your Information

We use personal information to:

• Process and deliver orders

• Provide customer support

• Send order and delivery updates

• Process returns and refunds

• Prevent fraud and protect our website

• Improve our website and customer experience

• Send marketing communications where you have agreed to receive them

• Meet our legal and accounting obligations

Our lawful bases may include performing our contract with you, complying with legal obligations, our legitimate business interests, and your consent where required.

4. Who We Share Information With

We may share necessary information with trusted service providers that help us operate DoodlePop, including:

• Shopify

• Payment processors

• Fulfilment and delivery partners

• Email and customer-support providers

• Analytics and advertising providers where permitted

• Professional advisers or authorities where legally required

We only share information where necessary for these purposes.

Some service providers may process information outside the UK. Where this happens, appropriate legal safeguards should be used as required by applicable data-protection law.

5. Cookies

Our website uses cookies and similar technologies to operate the store, remember preferences, understand website usage and, where permitted, support advertising and analytics.

Where required, we will ask for your consent before using non-essential cookies.

You can manage your cookie preferences through the options provided on our website.

6. Marketing

If you choose to receive marketing emails or other promotional communications, you can unsubscribe at any time using the unsubscribe link in the message or by contacting us.

Withdrawing marketing consent will not affect essential communications relating to an existing order.

7. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including fulfilling orders, customer support, accounting, tax, fraud prevention and legal obligations.

8. Your Rights

Depending on the circumstances, UK data-protection law may give you rights to:

• Access the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete certain information

• Restrict or object to certain uses of your information

• Request portability of certain information

• Withdraw consent where we rely on consent

To exercise your rights, contact us at [info@doodlepop.co.uk].

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

9. Security

We take reasonable steps to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no method of online transmission or storage can be guaranteed to be completely secure.

10. Children’s

Our products may be used by children, but our online store is intended for purchases by adults.

We do not knowingly ask children to create customer accounts or provide personal information directly to us through the store.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal obligations.

The latest version will always be published on this page.

12. Contact Us

If you have questions about this Privacy Policy or how we use your information, contact:

DoodlePop
Email: [info@doodlepop.co.uk]